Privacy Policy

Last updated: 1 April 2026

1. Who we are

PMG Software Services Ltd ("we", "us", "our") is a company registered in England and Wales.

  • Company number: 12932607
  • Registered address: 238a Telegraph Road, Heswall, Wirral, CH60 0AL
  • Email: pete@pmgss.ltd

We are the data controller for the personal data described in this policy, meaning we decide how and why your personal data is processed.

2. What personal data we collect

We collect a limited amount of personal data through the contact form on our website. When you submit an enquiry, we collect:

  • Your full name
  • Your email address
  • Your company name (if provided)
  • The contents of your message

We do not use cookies for tracking or analytics purposes. Our website does not use any third-party analytics services.

3. How we use your data

We use the personal data collected through the contact form to:

  • Respond to your enquiry
  • Discuss potential projects or services with you
  • Provide you with a quote or proposal if requested

We will not use your data for marketing purposes unless you have given us explicit consent to do so.

4. Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), the legal basis for processing your personal data is:

  • Legitimate interests (Article 6(1)(f)) — it is in our legitimate business interest to respond to enquiries made through our website.
  • Consent (Article 6(1)(a)) — by submitting the contact form, you consent to being contacted about your enquiry.

5. How we store and protect your data

Contact form submissions are sent to us via email. We store your data securely and take reasonable steps to protect it from unauthorised access, loss, or misuse. We do not store your data in any publicly accessible database.

6. How long we keep your data

We retain personal data collected through the contact form for no longer than 12 months after your last communication with us, unless we have an ongoing business relationship that requires us to keep it for longer. After this period, your data will be securely deleted.

7. Sharing your data

We do not sell, trade, or rent your personal data to third parties. We may share your data only where:

  • It is necessary to deliver a service you have requested (e.g. a hosting provider)
  • We are required to do so by law

8. Your rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of access — you can request a copy of the data we hold about you.
  • Right to rectification — you can ask us to correct inaccurate data.
  • Right to erasure — you can ask us to delete your data.
  • Right to restrict processing — you can ask us to limit how we use your data.
  • Right to data portability — you can request your data in a machine-readable format.
  • Right to object — you can object to our processing of your data.
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at pete@pmgss.ltd. We will respond within one month.

9. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.